Payment

We currently accept the following payment methods (you will have the option to select your payment method when placing an order):

  • Pay on Collection (Cash or via Yoco Card Processing)
  • Credit/Debit card (Visa, Mastercard)

All online payments are securely processed via Yoco which used 3D Secure.

3D Secure is a new method of security mandated by the Visa and MasterCard Associations and managed by South African banks to enhance the security of online transactions. 3D Secure provides an extra layer of security by requiring that the cardholder submits a second level of authentication when shopping online. MasterCard’s product is called “SecureCode” and Visa’s product is called “Verified by Visa”

Returns

We have a 7 day exchange policy, No refunds.

*Requests for exchanges of products that you have a change of mind with, will incur a courier cost at your expense

Collection Times

All orders selected for collection can be collected from the address below:

19 Woodlands Road, Woodlands Park, Wetton, Cape Town, Western Cape, South Africa

Mondays to Thursdays – 11:00 – 17:00
Fridays – 14:00 – 17:00
Saturdays – 10:30 – 17:00
Sundays – Closed
Public Holidays – Closed

Delivery

All orders within South Africa are shipped via Aramex at the following Flat rates (you will have the option to select your rate when placing an order):

  • Standard (1-5 business days) — R100
  • Next Day (1 business day) — R150 (Currently not supported)

Customers have to make sure their delivery address is correct, Only physical addresses no PO boxes. It stays the customer’s responsibility to supply the correct delivery address and to make sure there will be someone to collect parcel and sign for it. If the parcel cannot be delivered due to an incorrect address supplied or no one is there to collect parcel and additional cost arises from the courier company, the customer is liable for the extra amount.

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